About Us

 

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Get To Know Your Local Toronto IT Team

With a keen eye on current trends and emerging technologies, Red Rocket Technical Services is passionate about IT.

 

Red Rocket is owned and operated by Matt Shorter, a Toronto-based IT expert with ten years’ experience managing the help desk and IT department in a top local independent school. Responsibility for all aspects of technology delivery, including overseeing the laptop program and managing the ever-expanding network, sharpened his ability to break down an IT problem, resolve it and explain clearly and concisely the how and the why of the solution. Prior to that opportunity, fifteen years as a barman and manager in Toronto’s hospitality industry honed his customer-service skills. At Red Rocket, this means maintainable solutions delivered with fast, efficient and friendly service.