Viruses, Spyware, Malware, Trojans, Worms. These are all names for malicious computer programs that enter your system unbeknownst to you. These programs can create chaos on your computer, delete important files, secretly capture passwords and financial data, and much more. If you’re already experiencing obvious problems due to infestation, or if you want to check and secure your system, Red Rocket can help. Our Computer Safety service provides:
- A complete scan of your system for malicious software
- Removal of malware and virus programs
- Installation of software to prevent malicious software from entering your system
- Advanced troubleshooting for systems that won’t start up due to malicious software
- Training on how to keep your software up-to-date
- Training on assessing the severity of alerts from protective software
* Please note that in some instances, your system may be too compromised to effectively remove the malicious software. In these instances we will work to recover your important files and reinstall your operating system from scratch. For this level of service there may be an additional charge which will be communicated clearly when the assessment is made. We will do all that we can to avoid this situation.