Initial Consultation

Your initial consultation, done over the phone, is free. We’ll assess your problem and recommend a solution to get you back online and keep you there. If a verbal description of the problem doesn’t provide enough information to devise a solution, we can use our remote access tools to diagnose  your computer problems directly from our central office.


Hourly Rate

Red Rocket’s hourly rate is $90/hour for on-site service, $75/hour for remote assistance Monday to Friday, 9am – 5pm. Our off-hours rate is $110/hour. Travel time is not charged within the city of Toronto but may apply to outlying areas.